By Ray Hackney, Dennis Dunn
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Additional resources for Business Information Technology Management: Alternative and Adaptive Futures
30). As Sprague and McNurlin (1993, p. 105) relate, ‘Planning has always been an important task in Information Systems’. ISD involves a variety of planning tasks, probably more so than many other professions. As much as a third of development activity can be related to planning tasks (Brooks, 1982, p. 20) and permutates through 25 BIT2 17/4/01 04:05 PM Page 26 26 Planning Activities all the stages of a development. , 1988, p. g. Lowery, 1992). From the perspective of the managers and users of the IT, planning also becomes an important skill as effective and efﬁcient running of any IS requires considerable planning of resources and activities (Case and Smith, 1995, p.
E. corrective maintenance, are essentially just the ﬁrst two in the list. The totals indicate that these are responsible for relatively little of the changes. The rest are causes that were not considered, or catered for, at the time of the original development. g. g. g. old hardware no longer maintainable) Other Total % 4 11 13 3 9 7 22 6 18 7 100 BIT1 17/4/01 03:44 PM 22 Page 22 Adaptability and Flexibility in IS Development note that although some of these are probably out of the control of the organisation (although still potentially predictable), such as technology, legal changes and external agencies, the majority are within the remit of the organisation.
The more ambiguous a situation is the more important metaphors become for ordering the situation and making sense of our organisational experience. The survey of a sample from the general public was conducted through the MOA at the University of Sussex. The survey, called a directive within the MOA, was sent out to a self-selecting panel of 460 people nationwide. The panel is not fully representative of the general population and contains age and gender biases (more females and weighted towards older people).